Technology is improving the efficiency of care delivery and creating a new dynamic in patient interactions, according to results of the 18th Annual Health Care’s Most Wired® survey, recently released by the American Hospital Association’s (AHA) Health Forum.
Four Ministry Health Care facilities once again earned most wired recognition in this year’s survey.
Ministry Saint Clare’s Hospital, Weston earned Most Wired status for the 11th straight year; Mercy Medical Center, Oshkosh and St. Elizabeth Hospital, Appleton were recognized for the second straight year. After earning Most Wired Small and Rural recognition last year, Calumet Medical Center, Chilton moves up to the Most Wired List. They are among 14 hospitals in Wisconsin recognized in the Most Wired survey. In total, 364 hospitals earned Most Wired Recognition.
Ministry Health Care is a member of Ascension Health, the nation’s largest Catholic and non-profit health system.
According to the survey, Most Wired hospitals are using telehealth to fill gaps in care; provide services 24 hours a day, 7 days a week; and expand access to medical specialists.
This year’s results show:
· The top three telehealth services offered in hospitals are consultations and office visits, stroke care, and psychiatric examinations and psychotherapy.
· Stroke care is the most rapid growth area for telehealth services up 38 percent from 2015, as evidence-based studies emphasize the time urgency of stroke care.
· More than 25 percent of hospitals use internet-enabled monitoring devices for chronic disease management of congestive heart failure, diabetes and heart disease.
“Ministry Health Care is aggressively growing our telemedicine capabilities as a key method of expanding access to care in rural areas of Wisconsin,” said Ellen Schumann, M.D., System Chief Medical Information Officer-Hospitals, Ministry Health Care. “The continued use of this technology in key areas like cardiology, infectious disease, nephrology and hospitalist services is providing better access to specialized care which continues to expand throughout our system.”
In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team.
· 68 percent accept patient-generated data through the patient portal.
· 26 percent of Most Wired organizations offer E-visits through a mobile application.
· 61 percent use social media to provide support groups.
“Hospitals are breaking-out of their traditional four walls and providing care where and when patients need it,” said Rick Pollack, president and CEO of the AHA. “These Most Wired hospitals exemplify this transformation by harnessing technology, engaging patients and offering services remotely. And, removing policy and other barriers to telehealth will allow even faster adoption of these amazing technologies.”
Most Wired hospitals are utilizing population health management tools and partnering with other health care providers to share critical clinical information used in analyzing interventions aimed at key patient groups, such as those with diabetes. To get patients the right care, hospitals are using predictive modeling to eliminate preventable problems.
· 53 percent interface electronic health record data with population health tools.
· 62 percent stratify patients according to risk.
· 51 percent aggregate data from patient encounters to create a community health record.
Schumann adds that Ministry is using key components of its information technology system to exchange information with nursing homes. “We have actively engaged with our community partners to better facilitate the exchange of information for the benefit of our patients.”
The versatility of mobile technologies makes it possible for clinicians and care team members to have the right tools for sound clinical decision-making wherever they are: 81 percent of Most Wired hospitals use mobile applications to notify clinicians of sudden changes in patient conditions and correlated events such as falls or respiratory distress or failure.
As they build out new capabilities, hospitals are also taking strong actions to ensure health data is secure.
· More than 90 percent use intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts.
· 84 percent conduct a third-party security audit annually to ensure that guidelines are followed.
HealthCare’s Most Wired® survey is published annually by Health & Hospitals Networks (H&HN). The 2016 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals—more than 34 percent of all hospitals in the U.S.—examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.
Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.
About the American Hospital Association
The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit www.aha.org.
About Health Forum
Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, visit www.healthforum.com
About Ministry Health Care
Ministry Health Care (ministryhealth.org) which includes Affinity Health System, is an integrated healthcare delivery network serving more than 1.1 million people across Wisconsin and eastern Minnesota. Ministry generates nearly $2.2 billion in annual operating revenue with 15 hospitals, 46 clinics and 10,000 associates, including 700 physicians and advanced practice clinicians. In 2013, Ministry Health Care joined Ascension, the largest Catholic and not-for-profit healthcare system in the nation. In that same year, Ministry became part of Integrated Health Network (IHN), which represents more than 5,000 physicians, 500 clinics and 42 hospitals in northern, central and eastern Wisconsin. IHN was created to improve the quality, efficiency and value of healthcare services in the markets served by its members.
Ministry is ranked among the top 20 percent of healthcare systems in the country according to Truven Health Analytics, and five Ministry hospitals are ranked in the top 10 in the state in Medicare’s Hospital Value Based Purchasing (VBP) program. Network Health, co-owned by Ministry Health Care and Froedtert Health, has received 4½-star recognition by the Centers for Medicare and Medicaid Services (CMS) for its Medicare Advantage plans.
Ascension (ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2015, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. Approximately 160,000 associates and 36,000 aligned providers serve in 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia as part of Ascension’s Healthcare Division. Through its Solutions Division, Ascension subsidiaries provide a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.
About Ascension Wisconsin
Ascension Wisconsin serves millions of people across the state with 24 hospitals and hundreds of sites of care. Approximately 23,500 associates, including nearly 1,000 medical group clinicians work collaboratively to deliver compassionate, personalized care every day. As part of Ascension, the largest non-profit health system in the U.S. and the world’s largest Catholic health system, in fiscal year 2015, Ascension Wisconsin provided $300 million in community benefit including care of persons living in poverty.