To ensure the comfort of all hospital patients, please:
Limit visitors to two at a time.
Keep visits short and quiet.
Don’t sit on the bed or use the lavatory in the room.
Direct special requests to the nurse in charge.
General Visiting Hours
11 a.m. – 8 p.m.
Nursing staff may customize an individual patient's visiting hours based on the patient's needs.
Special restrictions apply to the mental health unit, intensive care, and isolation rooms.
Family Waiting Rooms
There are family waiting rooms in the following departments:
Patient Care Unit 2
Families will be kept informed by staff and/or physicians in these areas.
Sacred Grounds Coffee Shop
Hours: Mon-Fri, 6:30 AM – 4:00 PM
Stop by to grab a Starbucks coffee, a pastry from Manderfields Bakery or try a delicious hot soup, wrap or salad.
Mercy Medical Center is a smoke-free campus.
Visitor parking is available surrounding the hospital perimeter. Visitors are asked to use the ground level or first floor hospital entrance. There is a covered drop-off point at both of these entrances.
Mercy Medical Center has 24-hour security to assure patient/visitor safety.
Cell phones are allowed inside the hospital wherever a "Cell Phone Friendly" sign appears.
Automated Teller Machines
An automated bank teller (TYME) machine is located in the galleria near the Volunteer Services office.
Wireless Computer Access
Laptop computers with wireless technology are available by request.