Carol Rymer
Senior Administrative Assistant, Mercy Medical Center
“I believe in showing kindness and respect to all patients, visitors, staff and physicians daily. Better care begins with me.”
C.A.R.E. PRINCIPLE 1: CONNECT
A smile and a kind word can go a long way. Just ask Carol Rymer, senior administrative assistant at Mercy Medical Center. At
Affinity, we want to exceed expectations by providing genuine, personalized, care. Affinity’s 4,100 employees believe in four
core C.A.R.E. principles—connect, appreciate, respond and empower. It’s service you can count on, for all the right reasons.
Smile and make eye contact with everyone you meet. Body language makes a difference.
