Craig Kandler
Network PlatinumPlus concierge
“I make it a habit of demonstrating respect, concern and empathy for those members that I assist. Better care begins with me.”
C.A.R.E. principle 1: Connect
Make a personal connection to patients and family members by demonstrating a positive attitude toward serving others.
In hospitality, a concierge provides services and amenities to special guests. At Network Health Plan, each Network PlatinumPlus member receives personalized customer service from one of four concierges like Craig Kandler. The concierge program is one way Affinity Health System lives out our vision of exceeding your expectations by providing genuine, personalized, high-quality service. Affinity's 4,100 employees believe in four core C.A.R.E. principles—connect, appreciate, respond and empower. It's service you can count on, for all the right reasons.
