Problem Categorization Exercise Worksheet
1. Performance Problems: Those work-related behaviors which are unsatisfactory to the company. These documentable, quantifiable, and objective problems are legitimate concerns of the company. Workers exhibiting such problems can be subject to disciplinary action.
2. Warning Signs: Circumstantial or behavior indicators that the worker may be experiencing a serious personal problem. Workers exhibiting just warning signs are seldom, if ever, subject to disciplinary action.
3. Personal Problems: Those problems, disorders, or illnesses which have an effect upon the health and behavior of an individual. Responsibility for resolving personal problems rests with the individual. Workers experiencing only these types of problems are not subject to disciplinary action.
Using the above definitions, categorize the following situations.
(Note: some of them may fit more than one category.)
Place a (1) beside performance problems.
Place a (2) beside warning signs.
Place a (3) beside personal problems.