Calumet Medical Center receives NRC Picker 2010 Path to Excellence awards
11 / 12 / 2010
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Maria Nelson, Media Relations
Affinity Health System
(920) 720-1752
(920) 554-0686 (pager)
CHILTON, Wis. – NRC Picker, a division of National Research Corporation, has selected Calumet Medical Center as a recipient of its 2010 Path to Excellence awards.
NRC Picker selected Path to Excellence award recipients based on their achievement within categories that patients have identified as being most important to the quality of their care. The award is bestowed only on those organizations ranked by patients as being in the top five in one of the following categories: overall hospital experience, pain management or communication with nurses. Calumet Medical Center was selected for its top-five ranking in nurse communication and pain management among hospitals with bed sizes less than 250.
“We are constantly striving to provide our patients with personalized care,” said Tim Richman, president of Calumet Medical Center. “Patient satisfaction is important to us and we are always aiming to provide the best possible experience for our patients. This award illustrates our continued commitment to this."
Award recipients were required to achieve a top-five ranking over the last four quarters when patients rated their overall satisfaction. The winners were selected from NRC Picker's extensive database of clients for their performance over the last four quarters.
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About NRC Picker
NRC Picker is passionate about patient-centered care. We’re dedicated to measuring and improving the most important aspects of the patient experience. Our comprehensive approach to integrated research, evidenced-based best practice recommendations and quality improvement helps clients achieve successful patient-centered care environments.
For more information, visit NRCPicker.com or call 800-388-4264 to learn more.
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For the Editor:
Affinity Health System, a faith-based regional health care network, is the Fox Valley’s second-largest employer, according to the Fox Cities Chamber of Commerce & Industry. For the fourth consecutive year, Affinity has been named one of the nation’s top 64 health systems based on clinical performance according to Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of health care. For ten consecutive years, Affinity Health System has been named to the SDI (formerly Verispan) Integrated Health Network Top 100, an annual assessment of the 100 most highly integrated health care networks in the nation. Both St. Elizabeth Hospital in Appleton and Mercy Medical Center in Oshkosh rank among the top 1 percent of hospitals nationwide in terms of quality and efficiency, as determined by the 2007 Premier | CareScience Select practice National Quality Award. Members of Affinity include Mercy Medical Center and Mercy Health Foundation, Oshkosh; St. Elizabeth Hospital and the St. Elizabeth Hospital Foundation, Appleton; Affinity Medical Group, a regional network of 25 family practice and specialty clinics – 22 of which are recognized as NCQA Level III medical homes, the highest level of recognition – in 14 communities; Calumet Medical Center, Chilton; and Affinity Occupational Health.