Network Health Insurance Corporation Medicare Advantage plans receive a composite 4.5 star rating from the Centers for Medicare & Medicaid Services
11 / 24 / 2010
Go to Newsroom
Maria Nelson, Media Relations
Affinity Health System
(920) 720-1752
(920) 554-0686 (pager)
MENASHA, Wis. - Network Health Insurance Corporation Medicare Advantage plans with Part D coverage have received a composite 4.5 star rating from the Centers for Medicare & Medicaid Services (CMS). The 5-star rating system is used by CMS to monitor plans to ensure that they meet Medicare’s quality standards. The ratings provide Medicare beneficiaries with a tool to compare the quality of care and customer service that Medicare health and drug plans offer.
“Network Health Plan constantly aims to provide the highest level of customer service and personalized care,” said Sheila Jenkins, president, Network Health Plan. “Our CMS rating assures members of Network Health Insurance Corporation Medicare products that they have access to a high-quality plan that is based locally.”
The overall score for quality of health services covers 36 different topics in five categories:
- Staying healthy
- Managing chronic conditions
- Ratings of health plan responsiveness and care
- Health plan member complaints and appeals
- Health plan telephone customer services
###
###
For the Editor:
Affinity Health System, a faith-based regional health care network, is the Fox Valley’s second-largest employer, according to the Fox Cities Chamber of Commerce & Industry. For the fourth consecutive year, Affinity has been named one of the nation’s top 64 health systems based on clinical performance according to Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of health care. For ten consecutive years, Affinity Health System has been named to the SDI (formerly Verispan) Integrated Health Network Top 100, an annual assessment of the 100 most highly integrated health care networks in the nation. Both St. Elizabeth Hospital in Appleton and Mercy Medical Center in Oshkosh rank among the top 1 percent of hospitals nationwide in terms of quality and efficiency, as determined by the 2007 Premier | CareScience Select practice National Quality Award. Members of Affinity include Mercy Medical Center and Mercy Health Foundation, Oshkosh; St. Elizabeth Hospital and the St. Elizabeth Hospital Foundation, Appleton; Affinity Medical Group, a regional network of 25 family practice and specialty clinics – 22 of which are recognized as NCQA Level III medical homes, the highest level of recognition – in 14 communities; Calumet Medical Center, Chilton; and Affinity Occupational Health.